Studies have shown that the words you speak only count for 7% of whether someone believes, likes, or trusts you. On the other hand, tonality and physiology has a 93% effect. The sounds you make are far more important than the actual content.
In another major study, researchers at Yale University discovered that subjects can read someone’s emotions more accurately by listening to their voice instead of focusing on their facial expressions. This is a critical skill to have as studies have shown that those with a higher emotional IQ, tend to be higher performers and attain more success than those who don’t.